Mapping smart experiences in tourism: A bibliometric approach

There has been a significant increase in the number of studies addressing smart experiences context tourism (SET). Nevertheless, no previous work systematically and critically analysed literature on this subject. To fulfil gap, paper examines evolution SET as research topic by mapping scientific production it. end, 84 papers published from 2011 to April 2019 were retrieved Scopus. map data, blend bibliometric analysis techniques, including evaluative measures (productivity impact metrics) relational techniques (word frequency key theme analysis), was employed. Evaluative metrics carried out using Plotly, Excel, DB Gnosis software. The reviewed then visually through mind maps BizAgi Process Modeler. study presents an original theoretical insight, well methodological contribution, it employs integrative approach that relies set rigorous can be implemented future studies.